Technical Support Specialist Job at Boston Metal, Vermont

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  • Boston Metal
  • Vermont

Job Description

Technical Support Specialist (Remote) - Join Boston Metal!

Are you passionate about solving technical challenges and helping others? Boston Metal, a leader in cutting-edge metal production technology, is looking for a Technical Support Specialist to join our fully remote team!

What You’ll Do:

  • Provide top-tier support to customers via phone, email, and chat.
  • Troubleshoot and resolve technical issues with our innovative products.
  • Collaborate with internal teams to improve products and processes.
  • Document solutions and create helpful resources for customers.

What We’re Looking For:

  • Strong technical know-how (preferably in [relevant technologies]).
  • Excellent communication skills—explaining complex concepts simply.
  • A problem-solving mindset with an empathetic touch.
  • Ability to work independently in a remote environment.

Why Boston Metal?

  • Fully Remote : Work from anywhere with flexible hours.
  • Competitive Compensation : Pay that reflects your expertise.
  • Health & Wellness : Comprehensive health, dental, and vision coverage.
  • Retirement Benefits : 401(k) with company matching.
  • Paid Time Off : Generous vacation, sick leave, and paid holidays.
  • Professional Growth : Access to training and development opportunities.

Ready to help us shape the future of metal production? Apply today!

Job Tags

Holiday work, Flexible hours,

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