Job Description

Technical Support Specialist (Remote) - Join Boston Metal!

Are you passionate about solving technical challenges and helping others? Boston Metal, a leader in cutting-edge metal production technology, is looking for a Technical Support Specialist to join our fully remote team!

What You’ll Do:

Provide top-tier support to customers via phone, email, and chat.
Troubleshoot and resolve technical issues with our innovative products.
Collaborate with internal teams to improve products and processes.
Document solutions and create helpful resources for customers.

What We’re Looking For:

Strong technical know-how (preferably in [relevant technologies]).
Excellent communication skills—explaining complex concepts simply.
A problem-solving mindset with an empathetic touch.
Ability to work independently in a remote environment.

Why Boston Metal?

Fully Remote : Work from anywhere with flexible hours.
Competitive Compensation : Pay that reflects your expertise.
Health & Wellness : Comprehensive health, dental, and vision coverage.
Retirement Benefits : 401(k) with company matching.
Paid Time Off : Generous vacation, sick leave, and paid holidays.
Professional Growth : Access to training and development opportunities.

Ready to help us shape the future of metal production? Apply today!

Job Tags

Holiday work, Flexible hours,

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Technical Support Specialist Job at Boston Metal, Vermont

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