Job Description

Trans-Care thrives as a “customer service” culture. We define the “customer” differently than some in our industry in that we consider not only our patients our customers, but also the people who ask for our help in transporting the patient from one place to another. We offer superior customer services not just in the ambulance but also on the telephone, through scheduling software, and true partnerships with facilities and healthcare providers.

An EMT provides emergency medical care and transportation to patients who access the EMS System. The EMT is an entry level position to the EMS team and is trained to assist higher certified technicians including paramedics in the treatment of patients. In non-emergency situation, the medical response team provides transportation to patients who require an ambulance because of a medical condition. In most cases, the EMT provides these services. Teamwork  at Trans-Care is pivotal to a stong EMS system.

What are the Job requirements?

To apply for the EMT-Basic position, you must have the following:

Valid State Driver’s License

State of Indiana and/or Kentucky EMT-Basic Certification

Current CPR Certification

Pass Criminal Background Check

Pass BMV Motor Vehicle Report

What will I do as an EMT-Basic?

An EMT provides emergency medical care and transportation to patients who access the EMS System. The EMT is trained to assist higher certified technicians, including paramedics, in the treatment of patients. In non-emergent situations, the medical response team provides transportation to patients who require an ambulance because of a medical condition.

Job Duties:

1. The EMT will satisfactorily perform all skills and procedures as designed by the Indiana EMS Commission curriculum.
2. While on duty, the EMT will practice his or her skills and fulfill his or her duties within the Indiana scope of practice and the Standard of Care, any physician order, or any direction by a higher medical authority.
3. The EMT will respond to EMS calls as assigned by the communications center observing the policies of Trans-Care on “out of chute” and “end of shift” time.
4. The EMT will know and follow all Trans-Care policies and procedures regarding normal operations and treat all Trans-Care customers, patients, fellow employees and/or vendors with honesty and respect according to Trans-Care’s Code of Conduct.
5. The EMT will observe a strict standard of patient confidentiality regarding the access, possession or transmission of Personal health information (PHI) per Trans- Care’s privacy policies designed to protect such information from access by unauthorized persons.
6. The EMT will safeguard the privacy of all patient protected health information in accordance with Trans-Care privacy policies, procedures and practices, as requested by federal and state law, and in accordance with Trans-Care policies of professionalism as a health care provider.
7. The EMT will report any concerns regarding real or possible breach of policies and procedures regarding patient confidential information and any observed practices by fellow employees which appear to violate these policies and/or procedures to the Privacy Officer at his/her earliest opportunity either in person, by email or anonymously as provided by federal regulation.
8. The EMT will be courteous and professional at all times while on duty. That shall include interactions with Trans-Care’s customers, its patients, and communications center, and his or her supervisor(s). Attitudes that demonstrate sarcasm, argumentativeness and hostility are not acceptable behaviors.
9. Prior to each shift and in accordance with Indiana law, the EMT will account for, check operability of, and be responsible for certifying that all required and basic equipment are operation, functional and located on her or her assigned unit.
10. The EMT will maintain his or her in-service education as prescribed by the Indiana State EMT Agency.
11. The EMT will operate his or her assigned vehicle and personal conduct under the laws and riles of the State of Indiana and the safety policies of Trans-Care including but not limited to procedures designed to enhance and provide the crew and patient safety at all times.
12. The EMT will submit documentation that is complete, accurate and timely prior to leaving his/her shift at the designated time for departure.
13. The EMT will help maintain a clean and hazard free work environment by performing such cleaning chores as requested both on or in a vehicle and station.
14. The EMT will advise of all vehicle problems needing attention or repair and submit the proper report(s) necessary for correction per Trans-Care procedure.
15. The EMT will maintain himself/herself in a fit condition to be able to perform lifting, bending, stooping and other associated physical activity without injury.
16. The EMT will also perform any reasonably related duties as prescribed by his/her supervisor.

This description is not intended to be all inclusive and may be modified from time to time as circumstances and business necessities dictate.

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