Job Description

Job Description

Area Manager – Scenthound

Location: Dulles, VA

Compensation: $75,000–$85,000 per year (base + performance-based incentive)

Schedule: Full-time | Must be available to work Saturdays

About Us

At Scenthound, we're not just a dog grooming business — we’re redefining what it means to care for our four-legged family members. Our mission is simple: keep dogs clean and healthy, and do so in a way that builds a passionate, connected team. We believe in dog-first care , team-first culture , and purpose-driven leadership .

We’re growing fast, and we’re looking for an Area Manager to grow with us.

Core Values

• DOG FIRST : We advocate for the health and well-being of every dog in our care.
• ONE PACK : We are one company, one team, with one mission. We trust, respect, and support one another.
• BRING LOVE : We bring good energy to our work, and we do our job with loving intention.
• SEEK GROWTH : We believe. We learn. We grow.
• MAKE A DIFFERENCE : We work with purpose and are driven by a desire to make a positive impact.

The Role

As an Area Manager, you won’t be sitting in an office looking at dashboards — you’ll be in the stores, rolling up your sleeves, developing people, and making things happen. You’ll oversee a group of 3+ locations and lead the team to deliver exceptional service and performance.

This role is ideal for a hands-on, people-first leader who is energized by coaching, solving problems, and driving operational excellence.

Responsibilities

• Leadership & Team Development
• Coach and develop Center Managers and Assistant Managers into confident, independent leaders
• Support hiring, onboarding, training, and team engagement efforts
• Foster a “One Pack” culture across all centers
• Operations & Service Excellence
• Ensure consistent execution of the Scenthound playbook at each location
• Step in at the center level when needed — this is a working leadership rol
• Champion a hospitality-first experience for members and their dogs
• Sales & Business Performance
• Guide teams in growing membership and increasing average ticket size
• Monitor labor efficiency and profitability metrics across locations
• Address and resolve customer concerns with empathy and urgency

What We’re Looking For

• A proven people leader with experience managing multiple locations or large teams
• Background in hospitality, fitness, food & beverage, or automotive service preferred
• Strong EQ with a passion for coaching and inspiring others
• Comfortable balancing frontline execution with strategic thinking
• Excited by fast-paced, growth environments
• Willing to work Saturdays; Sundays off

Compensation & Benefits

• $75,000–$85,000 total target compensation (Base salary + incentive tied to membership growth, average ticket, and labor efficiency)
• Paid Time Off
• Supplemental Insurance Options
• Professional development opportunities including manager conferences and in-market training.

Growth Opportunity

This is not a static role. As we grow, so will your responsibilities — with the potential to oversee more Scenters and eventually step into a more strategic leadership position with less in-scenter involvement. We are looking for someone who’s not just filling a role, but building a career with Scenthound.

Job Tags

Similar Jobs