Job Description

We are the leading provider of professional services to the middle market globally. Our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our culture, talent experience, and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you, and that's why there's nowhere like RSM. About the Role RSM's National Healthcare Consulting practice is seeking an Epic Senior Associate to participate in all aspects of the systems implementation lifecycle related to healthcare IT applications. This includes managing customer requirements, system configuration, testing, training, and go-live support. The role also supports strategic IT projects such as Epic optimizations, implementations, and strategic services. You will be part of a multidisciplinary project team, working collaboratively with consulting and client team members. Team and Industry Knowledge You will join professionals with broad healthcare industry knowledge, including revenue cycle management, clinical integration, interoperability, third-party integration, operational efficiencies, and system optimization and maintenance. A basic understanding of the Epic lifecycle process within healthcare is essential. You will support building a world-class healthcare practice through listening to client needs, proposal development, and presenting solutions. Responsibilities Deliver mid to large-sized healthcare technology projects with providers, payers, and related organizations. Design, build, implement, optimize, and support assigned Epic applications. Deep understanding of Epic software, healthcare workflows, and project leadership. Translate clinical and business requirements into technical solutions. Enhance Epic system excellence and patient care outcomes. Lead planning, analysis, design, and implementation of Epic modules. Serve as SME and primary client contact. Troubleshoot complex system issues and perform root cause analysis. Maintain detailed documentation for clients and delivery teams. Mentor associates and guide on Epic standards and protocols. Coordinate cross-functional projects with clinical and business teams. Manage project scope, schedule, and budget to meet deadlines. Manage stakeholder expectations, risks, and issues. Develop and monitor detailed project plans. Manage changes and report progress to management. Contribute to practice collateral development and serve as SME. Travel as needed (25-50%). Basic Qualifications Bachelor's degree in healthcare, information systems, or related field. 4+ years of experience with Epic systems in healthcare. Commitment to ongoing professional development. Willingness to support team efforts. Preferred Skills Experience with multiple Epic modules or cross-functional integrations. Leadership skills for small teams and managing priorities. Strong healthcare operations and workflow knowledge. Excellent problem-solving and communication skills. Project management experience is a plus. Active Epic certifications preferred. We offer a competitive benefits package, flexible scheduling, and total rewards. Learn more at our benefits page . RSM is an equal opportunity employer that considers all applicants without discrimination or harassment. We provide reasonable accommodations for applicants with disabilities. For assistance, contact us at 800-274-3978 or careers@rsmus.com. We do not sponsor entry-level candidates requiring visa sponsorship. Recent graduates with 1-2 years of relevant experience may qualify as experienced associates. We consider applicants with criminal records in accordance with applicable laws. For background check info, click here . The salary range for this role is $85,100 - $161,700, based on experience, skills, and location. Selected candidates are eligible for a discretionary bonus based on performance. #J-18808-Ljbffr MedStar Health

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