Job Description

Public Trust: MBI (T2)

Requisition Type: Regular

Your Impact

Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being of U.S. citizens.

Job Description

ServiceNow Developer SENIOR

Seize your opportunity to make a personal impact as a ServiceNow Technical Lead supporting the United States Postal Service. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiator. As a ServiceNow Technical Lead , you will help ensure today is safe and tomorrow is smarter. Our work depends on a ServiceNow Technical Lead joining our team to analyze design, develop, implement, and support code for our government customer, the United States Postal Service.

HOW A ServiceNow Technical Lead WILL MAKE AN IMPACT

• Act as a technical leader and subject matter expert across all aspects of the ServiceNow platform for USPS Enterprise Technology Services
• Ensure ServiceNow best practices are implemented and recommend out of the box solutions where appropriate
• Lead upgrade initiatives and ensure platform currency
• Ensure proper documentation of ServiceNow solutions according to standards
• Keep up to date on ServiceNow functionality and make recommendations on how new features can be used to enhance business processes
• Continuously improve methods and practices to achieve increased quality and value delivery
• Analyzes systems and procedures to refine their formulation and converts them to programmable formats
• Writes or updates software specifications
• Creates logical data models based on functional requirements
• Performs quality assurance review of specifications for internal and external delivery
• Troubleshoots and provides technical support and solutions to users
• Develops analytical tools for use in the design and redesign of systems
• Analyzes detail systems factors, including input and output requirements, information flow, hardware and software requirements, and reliability characteristics
• Prepares and updates documentation for new or existing systems
• Monitors system effectiveness in satisfying user needs
• May provide guidance and work leadership to less-experienced analysts.
• Maintains current knowledge of relevant technologies as assigned
• Participates in special projects as required

WHAT YOU’LL NEED TO SUCCEED:

Education :

• Bachelor's degree in a Computer Science or related technical discipline; OR the equivalent combination of education, technical certifications or training, or work experience.

Required Experience :

• 8+ years of experience with Software Development Lifecycle
• 5+ years of experience with ServiceNow platform

Required Skills & Abilities :

• Proficient in the following qualifications:
• Experience with ServiceNow development with knowledge of code best practices
• Knowledge/experience with functional and technical knowledge of ServiceNow platform and architecture
• Effective liaison leading technical development teams
• Knowledge/experience of SDLC practices
• Strong facilitation skills to effectively lead discussions across multiple groups
• Oral and written communication skills including presenting to management
• Knowledge/experience with Agile Methodologies
• Change Management and Configuration Management (VersionOne, ServiceNow, etc.)
• Problem/Risk Management
• MS Office Suite

Security Clearance Level :

• Ability to obtain and maintain a Public Trust clearance and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting
• This position has a U.S. residency requirement. The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows: U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 6 months consecutively in the last 3 years (unless they meet certain exceptions). Non-U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 90 days consecutively in the last 3 years.

Location :

• 100% remote in the U.S.

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career.
• Professional growth opportunities including paid education and certifications.
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

#GDITCareers #WeAreGDIT #JavaDeveloper #ApplicationDevelopment

Work Requirements

Years of Experience

8 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

ServiceNow Certified Systems Administrator (CSA) and/or ServiceNow Certified Application Developer - ServiceNow

Travel Required

Less than 10%

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