Job Description

We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce.

What You Will Do to Change Lives

Peer Support Specialists engage, inspire, and facilitate meaningful conversations with members served that assist the person to explore, create, and meet their own recovery goals. Peer Support Specialists provide consultation to the team to promote and reinforce Telecare’s Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS), in which each member’s point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Support Specialists respond to critical situations with high level engagement and de-escalation skills which support a least restrictive environment for individuals experiencing an emergency related to a mental health/addiction challenge.


Shifts Available:

Full-Time | AM | Shifts: 7:00 AM - 3:30 PM | Days: Friday - Monday

Expected starting wage range is $21.38 - $25.76. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.


What You Bring to the Table (Must Have)

• High School Diploma or GED
• Peer Certification must be maintained throughout employment within 90 days after date of hire.
  
  • California: obtain Medi-Cal Peer Support Specialist Certification through CalMHSA prior to date of hire and maintained throughout employment.
• Experience as a beneficiary of the Behavioral Health system of care
• Valid and current driver’s license, and personal vehicle insurance with your name listed as a driver.
• Willingness to use the company vehicle to drive clients to appointments and groups, etc.

What’s In It for You*

• Paid Time Off: For Full Time Employee it is 16.7 days in your first year
• Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
• Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
• Online University Tuition Discount and Company Scholarships
• Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
• For more information visit:

Join Our Compassionate Team

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.


Serenity House is a 13 bed, short-term intensive Crisis Residential Treatment (CRT) program serving adult residents of San Mateo County who are experiencing a mental health crisis. The program will operate 24-hours a day, seven days a week, 365 days a year. Clients may be referred from the hospital, jail, community, or self-referred. The goal of the program is to help clients experiencing acute psychiatric distress avoid inpatient hospitalization and emergency services; regain their stability; and begin working toward longer-term recovery goals.

EOE AA M/F/V/Disability

*May vary by location and position type


Full Job Description will be provided if selected for an interview.


Peer Employment, Peer Workforce


If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Job Tags

Hourly pay, Full time, Temporary work, Relocation package, Shift work, Night shift, Weekend work,

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