Job Description
About Us
We are a fast-paced, patient-centered medical practice committed to providing high-quality care and excellent service. Our team values professionalism, compassion, and efficiency, and we are looking for a Medical Front Office Receptionist who can be the welcoming face of our practice while keeping operations running smoothly.
What You’ll Do
As the first point of contact for our patients, you will play an essential role in shaping their experience. Responsibilities include:
Greeting and assisting patients with professionalism and warmth.
Managing the check-in/check-out process, including collecting co-pays and verifying insurance.
Answering phone calls, scheduling appointments, and directing inquiries appropriately.
Maintaining accurate patient records and ensuring HIPAA compliance.
Supporting providers and staff with administrative tasks.
Helping create a positive and efficient office flow.
Check patient eligibility and request prior authorizations.
In charge of distributing all incoming faxes.
What We’re Looking For
Previous experience in a medical office or customer service role preferred.
Familiarity with EMR systems and insurance verification a plus.
Strong organizational skills with the ability to multitask in a busy environment.
Excellent verbal and written communication skills.
Professional appearance, reliability, and a team-player mindset.
Compassion and patience when working with patients and families.
Why Join Us?
Competitive compensation package.
Benefits including health, PTO, 401K.
Supportive, team-oriented work environment.
Opportunity to grow within a respected medical practice.
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