Manager Service Center Ops Job at Intoxalock, Raleigh, NC

UFZ6WEFwY1VXSTBOaFdGVyt3TDhGY2hiY2c9PQ==
  • Intoxalock
  • Raleigh, NC

Job Description

Job Description

Job Description

Who We Are :

At Intoxalock a member of the Mindr family of brands, we are dedicated to being a force for good. That's why we provide substance use safety, detection and monitoring products and services that help people live responsibly and keep communities safe.

Always aware. Always Guiding. Never Restricting or judging.

What You’ll Be Doing

The Manager of NC Service Center Operations will develop and oversee the required service center locations and personnel within a state that requires Intoxalock employees to install and maintain consumer equipment. This role will be known in state as a State Director / Coordinator, however this is a manager level role within the organization. This position will be our point of contact for most of the state communications.

  • Design and carry out physical location plan as required by statute and Intoxalock business needs
  • Recruit, onboard, certify and support a group of installation technicians which will require certain employees to travel across multiple locations on a weekly basis
  • Monitor performance of appointment completion against requested schedules
  • Act as the first level of contact for state inquiries
  • Ability to complete installation and maintenance personally in the event of staff conflicts or absence
  • Manage and monitor staff of in house and remote employees across an individual state
  • Develop relationship with relevant state personnel and attorney's to positively influence business growth
  • Other duties as assigned

What You’ll Bring to the Table :

  • Live in the State of North Carolina
  • Associates degree preferred or at least 3 years of relevant work experience
  • Technical experience specifically in automotive electrical systems
  • Management experience with oversight direct line employees and supervisory staff of up to 25 people
  • Ability to travel between locations as business dictates
  • 1st call problem solving and conflict resolution experience
  • High intellect with ability to understand complex rules, regulations and manage staff to strict standards as dictated by state law
  • P&L experience and accountability

Why work for us?

Check out this list of a few of the many good reasons why we are a Top Workplace:

  • Total Compensation: Base salary of $68,200–$88,000, OTE monthly incentive $2,000, + 10 % annual bonus and 401(k) plan,
  • We are the nation’s largest interlock provider, and our Mission is to help people live and drive responsibly.
  • Mindr won the 2023 Top Workplace Award locally and nationally–and 2024 Best Place for Working Parents Award
  • Growth Oriented- 7 years of over 10%+ growth annually. Doubled in employee size over the past 2-3 years.
  • A comprehensive and highly competitive benefits package, including:
    • Dental Insurance
    • Health Insurance
    • Vision Insurance
    • 401(k)
    • Paid Holidays
    • Paid Time Off
    • Ongoing Professional Training online via Litmos
    • And more

Equal Opportunity Employer

It is and will continue to be the policy of CST, LLC to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants based on individual qualifications and without unlawful regard to race, religion, color, veteran status, national origin, disability, age, gender identity, sexual orientation, sex or genetic information.

Company Description

Intoxalock, headquartered in Des Moines, Iowa, is a company that prides itself on a strong work ethic and provides our customers with professional service and reliable alcohol monitoring devices. Our ignition interlock devices meet state requirements in 46 states across the nation, and our alcohol monitoring products are used in all 50 states.

Intoxalock was recognized as an Iowa Top Workplace multiple times by the Des Moines Register! We work to keep roads and people safe, and help customers make positive changes after a mistake. We continue to grow rapidly as the public safety industry grows. Come grow with us!

Company Description

Intoxalock, headquartered in Des Moines, Iowa, is a company that prides itself on a strong work ethic and provides our customers with professional service and reliable alcohol monitoring devices. Our ignition interlock devices meet state requirements in 46 states across the nation, and our alcohol monitoring products are used in all 50 states.\r\n\r\nIntoxalock was recognized as an Iowa Top Workplace multiple times by the Des Moines Register! We work to keep roads and people safe, and help customers make positive changes after a mistake. We continue to grow rapidly as the public safety industry grows. Come grow with us!\r\n\r\n

Job Tags

Work experience placement, Live in, Remote work,

Similar Jobs

Monster

Night Auditor Job at Monster

 ...Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Shift: Part-Time; 3rd shift (Overnight); must be available to work weekends and holidays. Where great benefits lead to a life fulfilled. Competitive... 

Sanford Health

Nail Technician - Orthopedics & Sports Medicine Clinic Job at Sanford Health

 ...improve patient care. Qualifications High school diploma or equivalent preferred. Previous retail and cosmetology experience is preferred. Nail licensure with the Board of Cosmetology in the state(s) of practice is required.... 

Wellspring Nurse Source

Travel Paramedic - $1,750 per week Job at Wellspring Nurse Source

 ...Wellspring Nurse Source is seeking a travel Paramedic for a travel job in Iron River, Michigan. Job Description & Requirements ~ Specialty: Paramedic ~ Discipline: Allied Health Professional ~ Start Date: ASAP ~ Duration: 13 weeks ~36 hours per week... 

Weee!

Independent Contractors Delivery Driver 1099 - New Haven Connecticut Job at Weee!

 ...Bloomberg and TechCrunch, and here. We will provide you with training, delivery tools and anything else to get you going and create great...  ...to work in the U.S. At least 21 years of age Valid driver's license Have no major violations in the past 6 years. Have... 

Agi

Corporate Trainer Job at Agi

 ...Corporate Trainer Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B...