Managed Care Coordinator Job at Pride Health, New York, NY

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  • Pride Health
  • New York, NY

Job Description

Job Description

Job title: Virtual Care Coordinator

Job location: New York, NY 10017

Shift : 7AM-3PM

Pay : $20 - $28/hr

Length : 3 months, Possible extension

Duties:

  • Support virtual patient care and remote monitoring
  • Monitor patient safety, behavior, and clinical status
  • Coordinate telehealth visits and ensure timely execution
  • Triage and assign virtual monitoring cases
  • Collaborate with clinical teams and leadership
  • Track telehealth quality metrics and performance data
  • Document patient observations and escalations
  • Provide telehealth training and workflow support
  • Serve as liaison with IT, vendors, and providers
  • Ensure HIPAA and patient privacy compliance

Skills:

  • Telehealth & remote monitoring expertise
  • Strong patient care background (3+ years)
  • Excellent communication and collaboration
  • EMR & multiple technology platforms
  • Real-time troubleshooting (“White Glove” support)
  • Quality assurance and data analysis
  • Clinical observation and early warning signs
  • Problem-solving and prioritization
  • Attention to safety and compliance
  • Flexibility in fast-paced virtual care settings

Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.

Job Tags

Shift work,

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