Job Description

TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.
The Limited X-Ray Technician is responsible for performing diagnostic x-rays within their licensure for patients of all ages using fixed imaging equipment. Demonstrates and applies knowledge of principles of radiation safety. Prepares and positions patient for procedure by using established protocols to achieve the highest quality image. Enters complex data into the computer system. Reviews, verifies and evaluates images to ensure technical and image quality. Demonstrates effective communication and conflict resolution techniques with patients, coworkers, physicians and all other health care members. The technician is also responsible for maintaining x-ray equipment and cleaning the parts of the machines which come into close contact with patients.
Responsibilities & Duties:

• Answer telephone in a courteous and helpful manner, providing requested information, or referring the call to the appropriate source.
• Responsible to check in patients, verify identification, and collect fees, issue receipts and post payments according to protocols.
• Review, verify, and explain the process to patient prior to procedure.
• Perform image procedures within scope of license; achieve high level of image quality using correct anatomical markers, while upholding TrueCare patient service quality standards
• Perform visual inspection of image for exposure factors (contrast, density, etc.) to ensure technical quality of digital image.
• Assist another Technologist as needed.
• Enter data and procedures data into RIS for supervisory Radiologist to read.
• Accurately enter billing procedures; document the performance, or outcomes of all procedures performed into the Electronic Health Record (EHR) system.
• Clean patient rooms and imaging equipment appropriately between visits to ensure a safe, hygienic environment and maintain proper equipment function.
• Establish or enforce standards for protection of patients or personnel.
• Monitor procedures to ensure adequate quality control of images.
• Daily prepare and respond to correspondence, QA Notes and inquiry statuses.
• Will be required to report any non-operable equipment and maintenance needs of imaging equipment to your supervisor.
• Make copy of images as requested.
• Complete and maintain records, logs, and reports of work performed.
• Inventory and request supplies, as needed.

Required Qualifications:

• High school diploma or equivalent.
• Graduate of accredited program for X-Ray technicians.
• Minimum one (1) year experience in an x-ray department.
• Knowledge of medical terminology and insurance billing procedures.
• Computer proficiency with web based applications and the Microsoft Office suite, including Outlook, Word and Excel.

Desired Qualifications:

• Associate’s degree in radiologic technology.
• Bilingual in English and Spanish
• Six (6) months experience with documentation in an EHR system.
• Medical Assistant Certificate.

• Competitive Compensation
• Generous Time Off
• Low-cost health, dental, vision & life insurance
• Tuition Reimbursement, Employee Assistance program

TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here.

Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer.

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Compensation details: 23-32 Hourly Wage

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