Job Description

HR Generalist/Systems Analyst

Company Overview:

Brook Valley Management has been in stable and profitable operation for over 40 years. We offer great benefits and pay with exceptional growth potential. Our company is experiencing double-digit growth and we are seeking a talented and experienced HR Generalist/Systems Analyst to support people practices and corporate policies.

Overview:

We are seeking a highly organized and skilled Human Resource Generalist/ Analyst to join our team. As a Human Resource Generalist, you will play a vital role in ensuring the smooth operation of various HR functions and policies within our organization. You will be responsible for managing employee relations, recruitment and onboarding, benefits administration, training and development, and policy implementation. In addition, you will be our Human Capital Management (HCM) system subject matter expert, contributing your technical and HR process best practice skills to continuous improvement projects, by leading internal and vendor teams to optimize our recently implemented HCM solution. The ideal candidate should have a strong background in HR practices; experience with modern HCM software packages and the capabilities they enable; excellent communication, leadership, and team skills; and the ability to always maintain confidentiality and professionalism.

Responsibilities:

1. Employee Relations:

• Support the department for all employee inquiries related to HR policies, procedures, and regulations.

• Help to mediate and resolve employee disputes, grievances, and conflicts, ensuring fair and legal solutions.

• Provide guidance and counseling to employees on HR-related matters.

• Administer day-to-day performance management activities (employee coaching, career development, corrective actions.)

2. Recruitment and Onboarding:

• Collaborate with hiring teams to identify staffing needs and develop effective job descriptions.

• Source, screen, and interview potential candidates.

• Conduct background checks and employment verifications as needed.

• Facilitate the onboarding process for new hires, ensuring a smooth transition into the organization.

• Support the employee offboarding experience, conduct exit interviews and take the necessary steps to elevate company policy violations to leadership.

3. Benefits Administration/Employee Records:

• Administer employee benefits programs, including health insurance, retirement plans, and leave management.

• Assist employees in understanding their benefits packages and resolving any related issues.

• Assist with the administration of open enrollment and new benefits that are provided

• Keep current with industry trends and recommended practices to ensure competitive and attractive benefit offerings.

4. Training and Development:

• Identify training needs within the organization and develop appropriate programs.

• Coordinate and conduct employee training sessions on various topics, such as compliance, leadership development, and employee engagement.

• Monitor and evaluate the effectiveness of training programs, making necessary adjustments to meet organizational goals.

5. Policy Implementation:

• Assist in the communication of HR policies and procedures in compliance with legal regulations and company objectives.

• Ensure company policies are consistently applied and provide guidance to management and employees on policy interpretation.

6. HCM System Utilization:

• Identify and implement continuous improvement efforts to make our HR system more productive and utilize the data to maximize efficiency of people and processes

• Ensure Time and Attendance, Scheduling, Payroll, Accounting systems functions for data integrity and accuracy within all HR technology.

• Maintain and improve our core HR system processes; including integrated Recruiting/onboarding, Position management, productivity and communications workflows, Performance Management, Learning Management System, Reporting, and configuration/integrations.

Requirements:

• Bachelor's degree in Human Resource Management, , Computer Science, Information Technology, or a related field

• At least 5 years of experience as an HR Generalist/Systems Analyst or similar role.

• Hands on experience with cloud-based, SaaS HCM systems, such as Workday, Oracle HCM, UKG; SyncHR/Primepay experience preferred

• Project and multifunctional team management/participation

• Solid knowledge of HR practices, procedures, and employment laws. HR Certification (e.g. SHRM-SCP, SHRM-CP, PHR, SPHR) preferred.

• Excellent written and verbal communication skills.

• Ability to maintain confidentiality and exhibit professionalism in handling sensitive information.

• Strong interpersonal skills and the ability to build positive working relationships.

• Retail, manufacturing, and logistics business background a plus

• MS Office and other relevant software proficiency.

• Highly organized with strong attention to detail.

• Ability to multitask and prioritize tasks effectively.

• Spanish proficiency preferred, but not required.

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