The Senior Membership Growth Consultant (MGC) is an outside healthcare sales representative responsible for generating qualified sales leads and memberships by nurturing productive relationships with senior citizens, key local community partners, and senior-focused businesses to enroll new patients to ChenMed. The role involves developing extensive business relationships with health plan agents, insurance agents, social workers, case workers, senior housing managers, senior centers, and related community providers to keep ChenMed/JenCare Medical Centers as their top provider choice for senior healthcare referrals. Responsibilities include nurturing direct-to-seniors and business-to-business partnerships, meeting with seniors in various community settings, planning and executing local events, cultivating strong relationships with community partners, scheduling sales meetings, managing vendors for event planning, leveraging marketing and sales tools including Salesforce CRM, providing monthly activity calendars, recovering dormant customers, driving new member growth through education on ChenMed's healthcare model, developing distribution channels, partnering with sales leadership, building trusting relationships with brokers and partners, engaging with new patients beyond their first appointment, and addressing customer complaints. The position requires high business acumen, organizational skills, negotiation and closing skills, proficiency in MS Office and CRM tools, excellent interpersonal and communication skills, flexibility, creativity, and willingness to travel locally, regionally, and nationwide up to 75%. Education and experience criteria include a high school diploma or GED (bachelor's preferred), minimum 2 years of successful sales experience, business-to-business experience preferred, telesales experience, and a valid driver's license. ChenMed is a family-owned, physician-led organization focused on improving healthcare for moderate-to-low-income seniors with a unique primary care innovation approach.
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