Job Description
Job Title: General Sales Manager
Location: Classic Ford Lincoln of Columbia
Company: Mills Auto Group
Classic Ford Lincoln of Columbia, a proud member of Mills Auto Group , is part of one of the fastest-growing dealer groups in the country. Our team is built on integrity, professionalism, and a passion for success. As we continue to grow, we are looking for a driven and experienced General Sales Manager (GSM) to lead our sales team, drive performance, and uphold our commitment to excellence.
Position OverviewThis is not just another management role—it’s a gateway to becoming a General Manager . The General Sales Manager is responsible for the complete operation of the dealership’s sales department. This includes overseeing sales performance, managing and developing the sales team, and ensuring perfect CSI (Customer Satisfaction Index) scores. This high-impact leadership role requires critical thinking, sound decision-making, and a proven track record of success in automotive sales management.
Key ResponsibilitiesLead, manage, and motivate the entire sales team, including sales consultants, sales managers, and finance managers
Set and achieve monthly, quarterly, and annual sales objectives
Train and develop the sales and finance management teams to ensure peak performance and growth
Create a culture of accountability, professionalism, and high morale
Ensure the dealership meets and exceeds CSI goals , delivering an exceptional customer experience
Uphold the company's core values and foster a team-oriented environment
Collaborate with upper management to create strategic business plans and marketing efforts
Recruit, develop, and retain top-tier talent within the department
Analyze data, inventory, and market trends to make informed operational decisions
Maintain compliance with all company policies, procedures, and industry regulations
Minimum of 5 years of automotive sales management experience
Demonstrated track record of excellence in achieving sales goals and team development
Strong leadership and critical thinking skills with a solution-oriented mindset
Exceptional interpersonal, coaching, and communication abilities
Proven success in maintaining or improving perfect CSI scores
Highly organized with the ability to manage multiple priorities
Working knowledge of dealership CRM, DMS, and digital retail tools
Committed to professional growth and development, with a long-term vision for advancement
Competitive compensation plan with performance-based incentives
Full benefits package including Health, Dental, 401(k), and Paid Vacation
Supportive and high-energy work environment focused on teamwork and growth
Opportunity to work with a respected and expanding auto group
Continuous training and leadership development opportunities
If you’re a results-driven leader ready to make a significant impact and grow your career with one of the best in the business, we encourage you to apply today and take the next step with Classic Ford Lincoln of Columbia and Mills Auto Group.
Mills Auto Group is an equal opportunity employer.
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