Job Description
The Role: General Manager - The Last Hotel, St. Louis, MO Are you an innovative leader with a passion for delivering exceptional guest experiences and fostering a culture of excellence among your team? We're searching for a dynamic General Manager to lead our iconic boutique hotel in St. Louis, where history meets modern luxury. The Last Hotel, situated within the historic International Shoe Co. building, is a cornerstone of St. Louis's heritage. With a commitment to preserving the building's rich history while embracing contemporary comforts, we offer guests a truly unique experience. Our dedication to full-service hospitality ensures that every guest receives personalized attention and enjoys the utmost in comfort and luxury. As the General Manager, you'll be the driving force behind our hotel's success, leading by example to create a guest and employee-centric environment. You'll oversee all aspects of hotel operations, from guest services to revenue management, ensuring that every guest leaves with unforgettable memories and every employee feels valued and empowered.
What You'll Do:
• Provide visionary leadership to the hotel team, inspiring a culture of innovation, collaboration, and excellence.
• Oversee day-to-day hotel operations, including guest services, housekeeping, food and beverage, and maintenance, to ensure seamless and exceptional guest experiences.
• Develop and implement strategic plans to drive revenue growth, optimize operational efficiency, and maximize profitability.
• Foster strong relationships with guests, community partners, and industry stakeholders to enhance the hotel's reputation and drive business growth.
• Champion employee development and engagement initiatives, promoting a positive work environment and empowering staff to deliver outstanding service.
• Monitor and analyze guest feedback, market trends, and performance metrics to identify opportunities for continuous improvement and innovation.
• Ensure compliance with all regulatory requirements, health and safety standards, and company policies and procedures.
Who You Are:
• Bachelor's degree in Hospitality Management, Business Administration, or related field (Master's degree preferred).
• Proven leadership experience in a senior management role within the hospitality industry, with a focus on full-service hotel operations.
• Demonstrated success in driving revenue growth, enhancing guest satisfaction, and fostering employee engagement and development.
• Exceptional interpersonal and communication skills, with the ability to build strong relationships and inspire confidence at all levels.
• Strategic thinker with a track record of implementing innovative solutions to enhance guest experiences and operational efficiency.
• Strong business acumen and financial management skills, with the ability to analyze financial data and make data-driven decisions.
• Flexibility to work evenings, weekends, and holidays as needed.
Join us at The Last Hotel and be part of a team dedicated to redefining hospitality in St. Louis! If you're a visionary leader with a passion for innovation and a commitment to excellence, we want to hear from you. Apply now thasan@maverickmgt.com to embark on a rewarding career where every guest and employee experience is our top priority.