General Manager Job at Ceramic Pro, San Diego, CA

UDFYWkJaMFVXWTRMaUdkVyt3WDhIY3hU
  • Ceramic Pro
  • San Diego, CA

Job Description

Job Description

Ceramic Pro San Diego is seeking an experienced and driven General Manager to lead our elite team and oversee operations at our flagship 7,000 sq. ft. facility in Miramar—the cornerstone location of the global Ceramic Pro brand. This state-of-the-art studio services 125+ high-line vehicles per month, including Ferrari, Rolls-Royce, Porsche, and McLaren. The right candidate brings a strong blend of operational leadership, marketing savvy, sales expertise, and relationship management—all within a polished, luxury-focused environment where attention to detail and customer experience are everything. This is not your typical automotive shoo, this is where luxury lives.

Use the link below and check out our Flagship Location!

 

Qualifications

  • 3–5+ years experience in an operational leadership role, preferably in automotive, detailing, or service
  • Strong leadership, delegation, and people management skills
  • Familiarity with PPF, ceramic coatings, and window tinting (preferred)
  • QuickBooks and inventory software experience
  • Excellent communication and customer service instincts
  • Strong organizational, multitasking, and problem-solving ability
  • Working knowledge of Ceramic Pro products is a plus

Education

  • Bachelor’s degree in Business, Management, or related field (preferred but not required)

Key Responsibilities

Operations

  • Oversee daily operations of a high-volume shop with 12+ staff
  • Maintain and implement SOPs to ensure top-tier service and efficiency
  • Manage vendor relationships and inventory tracking

Team Leadership

  • Hire, train, and mentor a high-performing team across multiple service lines (PPF, tint, ceramic coatings)
  • Conduct regular performance evaluations and team development sessions
  • Foster a positive and professional shop culture

Customer Experience

  • Ensure every customer interaction reflects the highest level of service
  • Resolve customer issues with professionalism and urgency
  • Maintain strong relationships with repeat and high-end clients

Sales & Marketing

  • Collaborate with the executive and marketing teams to develop campaigns that drive revenue
  • Monitor market trends and competitor activity
  • Support social media and content efforts to promote services

Financial Management

  • Manage the shop’s budget, revenue targets, and monthly reporting
  • Use QuickBooks and internal dashboards to monitor KPIs
  • Implement cost control strategies without compromising service quality

Quality Control

  • Ensure consistent, elite-level outcomes across PPF, tint, and coating installs
  • Conduct regular inspections and identify process improvements

Health & Safety

  • Maintain a safe and compliant work environment
  • Conduct regular training on safety and equipment use

Compensation & Benefits

  • Competitive base salary (commensurate with experience)
  • Bonus opportunities based on performance
  • Health insurance
  • Paid time off & holidays
  • Retirement plan
  • Employee discounts on services and products

Job Tags

Similar Jobs

Engel Burman Sr Housing at N Hills Inc

Concierge Job at Engel Burman Sr Housing at N Hills Inc

 ...with a warm and courteous demeanor. Answer incoming phone calls promptly and professionally...  ...the assisted living community and its services to callers and visitors. Monitor all...  ...to emergency situations. Maintain home base at the front desk during an emergency.... 

Plumas USD

Plumas County Office of Education-Administrative Assistant II Job at Plumas USD

Requirements / Qualifications Comments and Other Information 7.5 hrs/day BENEFITS: Medical, dental, and vision insurance for an employee working 15 hours per week or more (and qualified dependents). Basic life insurance for employees that work 15 hours ...

MGC Diagnostics

VP of Finance & Accounting Job at MGC Diagnostics

 ...Participate in weekly conference calls with Executive Leadership Team. Strategy, Planning and Management Act as Director, FP&A and strategic business partner to senior executive leadership team. Assess and evaluate financial performance of organization regarding... 

Aiken Regional Medical Centers

Director of Pharmacy Job at Aiken Regional Medical Centers

 ...Job Description Responsibilities Pharmacy Director Aiken Regional Medical Centers, located in Aiken, South Carolina, is a 273-bed acute care facility providing quality healthcare to the residents of Aiken and surrounding communities. Aiken Regional Medical... 

Amergis Healthcare Staffing

Behavior Technician- Bachelor's Degree Required Job at Amergis Healthcare Staffing

The Behavior Technician works to facilitate educational and behavioral services with children and adults with special needs and collaborates with school professionals and other behavioral specialists to achieve learning and behavioral goals and objectives. Minimum Requirements...