Job Description

Job Description

Job Description

Agency Overview

Powered by intuition, connection and vision, Crown + Conquer has established itself as an industry leader by working with some of the biggest and most innovative brands in the world. C+C lives at the cross section of where operations, brand partnerships and events naturally meet. We challenge those brands to be an interaction with culture by ultimately creating MOMENTS OF TRUTH​ that comes to life across a unique alchemy of experiences, campaigns and partnerships. With our team's diverse perspectives and individual authenticity, we create the perfect blend of minds, people, energy and environment to communicate and celebrate TRUTH.

Job Overview

As a FREELANCE Creative Operations Manager, your scope of services are to shape the ideas of the project, define clear goals and objectives in consultation with other departments, organize your team, and keep them on task. The creative project manager needs to maintain a balance between allowing the creative talent freedom to explore ideas while still making sure the team meets deadlines and creates a strong project, so you need excellent interpersonal and negotiation skills for this career. The position is based in Los Angeles and reports directly to the Creative Director.

This role is focused on the process and systems that enable creative excellence, not on producing content directly. The ideal candidate thrives on bringing structure to creative environments—establishing clear workflows, improving cross-team communication, and ensuring projects move efficiently from concept to delivery.

You’ll work closely with Creative, Strategy, and Production leads to translate creative goals into actionable plans, optimize team resourcing, and maintain visibility across multiple workstreams. The role is highly collaborative and strategic—supporting creative teams so they can focus on ideation and craft, while you oversee organization, flow, and delivery.

This is not a producer role; rather, it’s about managing the how of creative work—building scalable systems, aligning timelines, and ensuring teams are set up for success across multiple disciplines and clients.

Job Responsibilities

• Success in this role means developing detailed project plans, allocating resources, leading kick‑offs, ensuring quality control, and delivering on time, on budget, and in scope.
• Support the development of creative assets using effective project management principles 
• Define the project scope including goals, deadlines, and deliverables
• Create the project workback schedule, ensuring the team has the resources needed to execute and deliverables are completed on time
• Forecast project costs and create project budget for stakeholder approval
• Source and allocate necessary resources for project execution
• Write creative briefs outlining the approach and deliverables for the project
• Maintain project details, track progress, and manage iterations and changes in scope, timeline, costs to ensure creative assets and outcomes are delivered according to agreed brief and budget
• Present assets to and secure final approval from internal and external stakeholders as needed
• Organize and deliver approved asset files to requestors
• Build strong stakeholder relationships and manage expectations for high volume, fast turnaround results

• Lead and facilitate creative brainstorms and cross-functional working sessions to align on vision, spark innovation, and move projects forward with clarity and energy.
• Champion team collaboration across creative, strategy, and production, creating an environment that fosters high performance, accountability, and imaginative thinking.
• Uphold the creative integrity and quality of work throughout the entire project lifecycle, from brief to final delivery—ensuring all outputs align with brand standards, creative goals, and client expectations.
• Identify and recommend improvements to internal workflows and processes, proactively seeking ways to increase efficiency, reduce friction, and elevate creative execution.
• Simultaneously manage multiple projects of varying size and complexity, maintaining clear communication, organized timelines, and on-time delivery across all initiatives.

Job Qualifications

• Applicants must have true Creative Operations Management experience—managing projects end to end, including planning, timelines, resourcing, stakeholder communication, quality control, and delivery across creative formats.
• This role functions as the bridge between creative teams, clients, and external partners, shepherding projects through kick‑offs, approvals, and scope control while anticipating and mitigating risk.
• Candidates must have project management experience that has required direct ownership of the complete project lifecycle at an agency or brand level.
• 5+ years of agency or allied communications industry experience that ensures your understanding of advertising, marketing, media, creative, production, public relations, research, agency finance, etc. 
• Possess and deliver excellent written and verbal communication skills, demonstrating the ability to present thoughts clearly, accurately, and succinctly.
• Excellent time management, organization and prioritization skills.
• Have the proven ability to work under tight deadlines and handle pressure, while consistently paying attention to accuracy and quality of work.
• Formal Project Management and/or Operations Management certifications—such as PMP (Project Management Professional), Certified ScrumMaster (CSM), or equivalent coursework—are highly preferred and demonstrate a strong foundation in structured project leadership, process rigor, and cross-functional collaboration. 
• Proficiency with project management and collaboration tools, including Asana, Monday.com, and Google Workspace (G Suite), is required.

Freelance Compensation Range: 5K-7K monthly depending on experience and scope of services provided by Contractor.

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