Job Description

We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce.

What You Will Do to Change Lives

Family Peer Support Specialist engage, inspire, and encourage participants and their families, families of choice, and natural supports to actively support the participants' recovery plan. Family Peer Support Specialist provide information, education, and resources to supporters so they can be better prepared to bring out the best in their loved one, whether it be while the person is living independently or in the family home. Family Peer Support Specialist are part of an integrated service team who promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS) in which each participant and their supporters' points of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Family Peer Support Specialist respond to critical situations with high-level engagement and de-escalation skills which support a least restrictive environment for participants experiencing an emergency related to a behavioral health challenge.

Shifts Available:

Full Time; DAYS 8:30 am - 5:00 pm; Monday - Friday

Expected starting wage range is $21.38 - $25.76. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

What You Bring to the Table (Must Have)

• High School Diploma or GED required
  
  • CalMHSA Certification is required by October 1, 2025. Certification must remain current throughout employment.
  
  
  
  
  
• Demonstrated lived experience as a parent or primary caregiver of a person with behavioral health care needs.
• Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.
• Willingness to use the company vehicle to drive clients to appointments and groups, etc.
• Willingness to use your personal vehicle to attend meetings, etc.

What's In It For You*

• Paid Time Off: For Full Time Employee it is 16.7 days in your first year
• Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
• Free CEUs, free Supervision for BBS Associate License, coaching and mentorship
• Online University Tuition Discount and Company Scholarships
• Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
• For more information visit:

Join Our Compassionate Team

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

As part of the Telecare Family, San Mateo Transitions is an Assertive Community Treatment program providing services to 180 individuals. Special populations: 40 also receive residential service, 50 are older adults, and 55 are criminal justice clients.

EOE AA M/F/V/Disability

*May vary by location and position type

Full Job Description will be provided if selected for an interview.

Peer Support Specialist, Family Peer, Peer Certification

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

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