EDM Systems Field Service Engineer Job at EDM ZAP PARTS, Montgomery, IL

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  • EDM ZAP PARTS
  • Montgomery, IL

Job Description

Job Description

Job Description

A day in the life

You start your week based out of Montgomery, IL, 60538. A flight takes you to a customer where a 1980s-era EDM sinker needs a precision calibration. By mid-morning, you have the cabinet open, tracing electrical schematics, meter in one hand and O-scope in the other. You isolate a fault, swap components, re-terminate a harness with clean solder work, and bring the machine back up. After lunch, you run preventative checks, dial in parameters, and confirm compliance with Nuclear & Aerospace Standards. Before you leave, you brief the customer, update service records and inventory, and catch a late flight to tomorrow’s install. This is service done right—and you are the face of the company.

What you will do
  • Install, maintain, and repair EDM equipment across generations, from legacy 1980s models through today’s platforms.
  • Diagnose and resolve electrical, mechanical, and control issues to minimize downtime for customers.
  • Perform routine inspections, preventative maintenance, and detailed calibrations to meet Nuclear & Aerospace Standards.
  • Document service calls, repairs, parts usage, and site inventories with accuracy.
  • Communicate clearly with clients to understand needs and deliver exceptional support.
  • Collaborate with teammates and leadership to refine processes and elevate customer satisfaction.
  • Stay current on industry developments, tools, and software to continuously improve field outcomes.
Where and how you work
  • Home base: Montgomery, IL, 60538.
  • Travel: 75%–90% across the United States to customer facilities.
What you bring
  • High school diploma or equivalent; a technical degree or certification is preferred.
  • Proven experience as a Field Service Technician or in a comparable service role.
  • Strong hands-on electrical and mechanical troubleshooting capability.
  • Excellent communication and interpersonal skills; able to work independently and manage time well.
  • Valid driver’s license and willingness to travel frequently to client sites.
  • Fluency with diagnostic tools including multimeter, oscilloscope (O-scope), and supporting software.
  • Ability and interest in learning PLC programming software and related environments.
Core proficiencies
  • Electrical schematics interpretation
  • Soldering
  • Electrical installation
  • Electrical troubleshooting and repair
  • Troubleshooting industrial automation equipment
  • Electrical and electronic systems fundamentals
Machines and technologies
  • EDM machine (sinker)
  • EDM drilling machine
  • Multimeter
  • Programmable Logic Controller (PLC)

If you love solving complex problems, enjoy cutting-edge technology, and want to make a real impact in customers’ operations, this role was built for you.

Job Tags

Day shift,

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