Job Description

Job Description

Global retailer (based in NYC) is looking for a Director of IT.

Role Overview

As the Director of IT you will be leading and implementing IT strategy, managing the IT department and staff, and overseeing infrastructure, security, and budgets. Key responsibilities are aligning technology with business objectives, ensuring cybersecurity and compliance, and managing hardware, software, and vendor relationships. You will be responsible for managing technical support, and reporting on IT performance to executive leadership.

Qualifications

Education: Bachelor’s degree preferred

Required experience: 5+ years directly managing IT Support professionals including IT Support leaders/managers.

Technical skills / abilities:

• Full understanding of MS Office Suite/0365/Active Directory troubleshooting. ServiceNow ticketing system, Windows Servers and Cisco Networking protocalls.

Personal skills

• Excellent written and verbal communication skills.
• Strong problem-solving skills and working knowledge of project management tasks.
• Ability to work in a diverse, dynamic environment and effectively collaborate across teams.
• Exceptional people skills with demonstrated ability to work with both a technical and functional audience.

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