Job Description

Job Description

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Director of Culinary Operations

Factor_ a brand of HelloFresh is seeking a Director of Culinary Operations. The Director of Culinary Operations leads and manages culinary teams in three of our large-scale national food manufacturing facilities (Aurora, IL, Burr Ridge, IL & Goodyear, AZ), overseeing day-to-day operations. This pivotal role requires ensuring adherence to company standards, safety regulations, and product specifications to optimize operations, enhance productivity, and uphold high-quality food production in alignment with customer demands. The director plays a critical role in maintaining the efficiency and excellence of the culinary processes within the facility. This role requires a strong focus on cross-functional collaboration, process improvement, and team leadership. You will be expected to drive performance while cultivating a positive and inclusive work environment.

You will … 

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• Lead and inspire culinary teams to achieve operational excellence, fostering a culture of collaboration and continuous improvement in a large-scale national food manufacturing facility.
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• Develop and implement efficient operational processes to optimize workflow, reduce costs, and enhance overall productivity within the culinary department.
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• Implement strategies to maximize throughput and minimize wait times in the kitchen.
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• Collaborate with the planning team to develop short-term and long-term production plans.
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• Collaborate with cross-functional teams, including supply chain, quality control, and research and development, to streamline processes and meet production goals.
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• Monitor key performance indicators (KPIs), analyze production data, and implement data-driven decisions to continuously improve and exceed performance targets in the food manufacturing facility.
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• Own the growth and development of all direct reports, identifying skill gaps, providing regular feedback, and supporting career progression through structured development plans.
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You are…

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• Strategic Leader: You are a strategic thinker with a proven ability to develop and implement initiatives that enhance culinary operations, optimize processes, and align with the overall goals of the organization.
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• Team-oriented: As a collaborative leader, you thrive in a team-oriented environment, fostering a culture of cooperation and open communication among culinary teams and cross-functional partners.
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• Quality-focused: Your attention to detail and commitment to maintaining high-quality standards ensure that all culinary processes adhere to company specifications, safety regulations, and product excellence.
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• Results-driven: With a focus on achieving key performance indicators and exceeding production targets, you bring a results-driven approach to your role, making data-driven decisions to enhance overall operational efficiency.
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• Adaptable: In the dynamic environment of food manufacturing, you are adaptable and able to navigate challenges with resilience, adjusting strategies as needed to meet evolving market demands and industry changes.
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• Extensive Culinary Leadership Experience: You have a proven track record of at least 8 years in a leadership role within the culinary industry, showcasing your ability to effectively manage and lead large-scale culinary operations.
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• In-depth Knowledge of Food Safety and Regulatory Compliance: Your expertise includes a comprehensive understanding of food safety protocols, quality control, and regulatory compliance, ensuring all operations align with industry standards and regulations.
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• Strategic Planning and Execution: Demonstrated experience in developing and executing strategic plans for culinary operations, optimizing processes, and achieving organizational goals.
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• Strong Analytical Skills: Proficient in analyzing key performance indicators and production data to make informed, data-driven decisions that enhance operational efficiency and exceed performance targets.
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• Excellent Communication and Collaboration Skills: Effective communication and collaboration are second nature to you, enabling you to work seamlessly with cross-functional teams, culinary staff, and leadership to achieve shared objectives.
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• Commitment to Continuous Improvement: You have a proactive mindset, always seeking opportunities for process enhancement and innovation to drive continuous improvement in culinary operations.
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You’ll get…

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• Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
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• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
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• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
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• Tuition reimbursement for continuing education (upon 2 years of service)
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• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
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• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
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• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
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This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

#Factor #JD1008

Illinois Pay Range

$167,316—$195,202 USD

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

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• Europe: EUaccommodations@hellofresh.com
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• APAC: APACaccommodations@hellofresh.com
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• United States: USCandidateAccommodations@hellofresh.com
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• Canada: CAaccommodations@hellofresh.com
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