🌟 Client Success Manager
📍 Chicago, IL | 🏢 Hybrid | 💼 Full-Time
At Sprocket Sports , we’re building the operating system for youth sports — and we’re looking for a Client Success Manager (CSM) who’s passionate about building relationships, solving problems, and helping mission-driven organizations thrive.
About Sprocket
Sprocket Sports is a fast-growing technology company based in Chicago and a national leader in the youth sports space. Our software and services help clubs streamline operations, reduce costs, and grow faster — so they can focus on what really matters: kids playing sports. We’re also proud to be a certified Great Place to Work® 2024 , with a culture that balances high standards, accountability, and fun.
What You'll Do
As a CSM, you’ll own a portfolio of youth sports clubs and act as their day-to-day partner, providing hands-on technical support, strategic guidance, and helping them maximize the value of the Sprocket platform. You’ll lead regular check-ins, manage renewals, and proactively solve problems before they become issues.
This is a high-impact role where you’ll work cross-functionally with our Sales, Product, and Implementation teams to create raving fans.
Here’s what that looks like:
What We’re Looking For
You’ve been in a customer-facing role and know what it takes to build trust, drive outcomes, and keep things moving. Maybe you’ve worked in tech or SaaS — or maybe not. What matters most is that you’re proactive, a problem solver, organized, and motivated to help customers succeed.
Why Join Us?
✅ Certified Great Place to Work® 2024
🤝 Mission-driven team with a big vision
🚀 Fast-growing startup with room to grow
💼 Competitive salary + equity
📊 401(k) with company match
🩺 Comprehensive medical and dental
🎉 A culture built on Higher Standards, Greater Accountability, and More Fun
...HealthFront P.C., an independent democratic group in Santa Fe, NM, is seeking a Board-Certified or Board-Eligible Emergency Physician to join our team. No agencies. Job Description: Emergency Physician HealthFront P.C. is a physician-owned democratic group that...
Job Description Position Summary The Training Shift Lead mentors, coaches and guides fulfillment team members. The Training Shift Lead is a resource to provide team members with support promoting training and development throughout the Moms Meals fulfillment program...
Job Description Located along the scenic Flambeau River in northwestern Wisconsin, Ladysmith features a thriving business district in a picturesque Northwoods setting. It is one hour to Eau Claire, WI and 2.5 hours to Minneapolis, MN. Your CompHealth recruiter is...
...Were seeking sports-minded, goal-driven individuals to join our dynamic team. Whether youre a recent graduate, former athlete,... ...incentives Fast-track advancement into team leadership and event management roles Company-sponsored travel and networking events A...
...Posting Title Customer Service Representative Healthcare Date... ...Country United States Working time Full-time Description... ...(i.e. telephone, emails, web chats, or written letters). - Calls... ...requirements. Remote or at-home work options are not available...