Job Description

Job Description

Job Description

Customer Service Representative/Inside Sales

Location: On-site, In-person, Anaheim, CA

Job Type: Full-time Schedule: 8-hour shifts Compensation: $20–$28/hour DOE

Join a Flavor-Driven, People-Focused Company That’s Growing Fast!

For over 45years, Nature’s Flavors and Newport Flavors have been pioneers in creating clean-label, organic, natural friendly flavors and fragrances used in teas, baked goods, health foods, and more. From startups to Fortune 500s, our customers trust us to make their products taste—and smell—amazing.

We’re seeking a hands-on, positive-minded Customer Service Representative with Inside Sales experience who thrives in a fast-paced, entrepreneurial environment. If you love helping people, get excited about wellness and natural products, and want to grow with a company that values your contributions, this is the opportunity for you.

What You’ll Do

• Accurately process and track customer orders

• Respond to calls and emails with a cheerful, solutions-focused attitude

• Build strong customer relationships through energetic, positive and thoughtful communication

• Upsell additional products based on customer needs

• Maintain detailed records of customer interactions and feedback

• Stay informed about our growing line of natural and organic products, and vegan-friendly extracts

• Occasional drive to our distribution/manufacturing building; mileage pay applicable.

• Other duties as assigned and required

What You Bring

• Experience in customer service or client support

• Friendly, upbeat communication skills—both verbal and written

• Strong multitasking and time management abilities

• Curiosity about flavors, wellness, and clean-label products

• Basic proficiency in Microsoft Office (Word, Excel, Outlook), Google Docs

• Adaptable mindset and willingness to learn

• Entrepreneurial spirit and hands-on approach to solving challenges

Perks & Benefits

• Competitive pay: $20–$28/hour DOE

• Health insurance

• 401(k) retirement plan

• Paid time off/Holiday pay

• Opportunity to work with meaningful products in a growth-focused team

Our brands include:
Nature’s Flavors (@natures_flavors)
Seelect Tea (@seelect_tea)
Naturlax (@naturlax)
Yum Matcha (@yummatcha)

Ready to be part of something flavorful, forward-thinking, and fun? Apply today!
We welcome individuals who take initiative, enjoy learning, and bring positive energy to everything they do.

Equal Opportunity Employer

Nature’s Flavors is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees—regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

At Nature’s Flavors, we’re crafting more than just incredible taste — we’re creating a better way to live.
From natural flavors to vibrant fragrances, every product we make reflects our commitment to wellness, sustainability, and originality. Our mission is rooted in clean ingredients, bold creativity, and a deep respect for nature's richness.

Company Description

At Nature’s Flavors, we’re crafting more than just incredible taste — we’re creating a better way to live.\r\nFrom natural flavors to vibrant fragrances, every product we make reflects our commitment to wellness, sustainability, and originality. Our mission is rooted in clean ingredients, bold creativity, and a deep respect for nature's richness.

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