Job Description

Federal Work Study Communications Assistant

City Colleges of Chicago (CCC), the largest community college system in Illinois, is made up of seven colleges and five satellite sites, providing more than 70,000 students each year access to a quality, affordable education.

The Federal Work Study Program (FWS) is a federally-funded financial aid program that provides subsidized part-time employment for eligible students in order to assist them with postsecondary financial needs. City Colleges of Chicago (CCC) complies with the Department of Education's regulations regarding the FWS program and allows students to benefit from this opportunity.

The FWS program encourages students to gain experience in their prospective fields by placing them in areas and departments aligned with their area of study whenever possible. Students are able to use their wages towards educational and living expenses. FWS jobs are available in areas such as academic departments, laboratories, libraries, administrative offices, student centers and several off-campus locations.

Essential Duties:

• Monitor and maintain the voice mail box and email address of the Endorsement Program.
• Responsible for documenting all incoming phone calls and inquiries as well as responding to each of them as appropriate and with the guidance of the Director of Teacher Licensure and Professional Development.
• May also be responsible for creating mass communications and public relations material for the Endorsement Program Assists staff in the day-to-day functions of the Office.
• Provides support on various projects and assignments as needed.
• Provides general office support including but not limited to filing, faxing, photocopying, and data entry.
• Adheres to the City Colleges of Chicago Customer Services Excellence Standards.

Qualifications:

• Eligibility Requirements:
• Applicants must be 16 years or older, have work permit consent, and eligible to work in the United States.
• Applicants must be actively attending one of the City Colleges of Chicago.
• Applicants must be enrolled in a minimum of 6 credit semester hours.
• Applicants must be pursuing an approved educational credential, degree, or certificate.
• Applicants must have and maintain a minimum cumulative 2.0 GPA (waived for first semester new students).
• Applicants must be in "good standing" no City Colleges of Chicago academic restrictions.
• Applicants must not be current Full or Part-time employees of the City Colleges of Chicago.
• All positions are "employment at-will".
• Minimum Qualifications:
• High School Diploma required or actively pursuing a GED at the City Colleges of Chicago.
• Knowledge of City Colleges of Chicago.
• Excellent oral communication skills.
• Excellent customer service skills.
• Promotes a positive role model and favorable public image as City Colleges of Chicago representative.
• Adheres to the City Colleges of Chicago Customer Services Excellence Standards.
• Excellent customer service skills, flexibility, punctuality.

The salary is: $17.00/hour

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