Job Description

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Role Description: GCIB & GM Client Outreach Change Management Role

• Collaborate with stakeholders to identify training gaps and create content that addresses these needs.
• Facilitate workshops, webinars, and one-on-one training sessions to ensure effective knowledge transfer.
• Serve as Project Manager for Client Onboarding project, including facilitating biweekly team meetings, joining demos, managing project plans, and generating weekly status reports.
• Note: Able to effectively manage multiple concurrent initiatives (not full projects, but efforts with similar structure, deliverables, and objectives).
• Collaborate with clients to evolve PMO into a more structured and mature function; this includes facilitating transition into Team Channels, improving status reporting, and more.
• Facilitate SharePoint access requests.

Required Qualifications

• 5+ years of experience in change management or related roles.
• Develop and deliver ad hoc communication and training sessions tailored to various lines of business within KYC.
• Develop monthly newsletters summarizing activities and upcoming plans.
• Create 'Did you know' flashcards twice a week (Tuesdays and Thursdays) to remind the KYC team of important requirements.

About NTT DATA

NTT DATA is a $30 billion global leader in business and technology services, serving 75% of the Fortune Global 100. We are committed to innovation, optimization, and transformation for long-term success. With diverse experts across more than 50 countries, our services include consulting, data and AI, industry solutions, and application development and management. We are a top provider of digital and AI infrastructure worldwide and part of NTT Group, investing over $3.6 billion annually in R&D. Visit us at us.nttdata.com.

We strive to make our website accessible. For assistance or accommodation requests, contact us at NTT DATA is an equal opportunity employer, considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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