Job Description
Our client, an association in DC, is seeking a temporary to permanent evening shift Call Center Representative to join their team!
Responsibilities:
- Handle information requests via phone, email, and website while providing superior customer service.
- Provide referrals to approved agencies and programs.
- Follow protocols and performance standards.
- Maintain accurate documentation and required reporting,
- Other administrative tasks as assigned.
Qualifications:
- Bilingual English/Spanish
- 2+ years of college education.
- Ability to work the evening shift.
- Call center or customer service experience required.
- Ability to work meet deadlines and work well under pressure.
- Excellent customer service, interpersonal, and decision-making skills.
Position Information:
- Pays $19/hr while temporary.
- Converts to a salary of $42K when permanent.
- Temporary to permanent position.
- Hours are 12:30pm-9:00pm.
- Hybrid in Washington, DC.
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
If you would like to complete our voluntary self-identification form, please or copy and paste the following link into an open window in your browser:
Completion
of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
Job Tags
Permanent employment, Temporary work, Flexible hours, Shift work,