Billing Specialist Job at American Family Care Norfolk Janaf, Norfolk, VA

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  • American Family Care Norfolk Janaf
  • Norfolk, VA

Job Description

Benefits


  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Health insurance


Key Responsibilities
  • Prepare, review, and submit medical claims (electronic and paper) to insurance companies and third-party payers.
  • Verify insurance coverage, eligibility, and patient demographics prior to claim submission.
  • Review Explanation of Benefits (EOBs) and remittance advice for payment accuracy and claim denials.
  • Identify, research, and resolve claim rejections or denials promptly.
  • Conduct timely and professional follow-up with insurance companies and patients on unpaid or underpaid claims.
  • Post payments, adjustments, and reconcile accounts accurately in the practice management system.
  • Communicate with providers and clinical staff regarding missing or incomplete documentation impacting billing.
  • Maintain knowledge of current CPT, ICD-10, and HCPCS codes, as well as payer policies and reimbursement guidelines.
  • Generate aging reports and assist in collections efforts as needed.
  • Ensure confidentiality and compliance with HIPAA regulations in all billing activities.


Qualifications
  • High school diploma or equivalent required; Associates degree or certification in medical billing/coding preferred.
  • 13 years of experience in medical billing, collections, or revenue cycle management.
  • Strong understanding of medical terminology, coding systems, and insurance claim processes.
  • Excellent attention to detail, problem-solving, and organizational skills.
  • Effective communication and customer service skills.
  • Proficiency with electronic health records (EHR) and billing software.



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