Job Description

Job Description

Job Description

Salary: $42,000.00

About Us

Tidewater Youth Services Commission is committed to serving court-involved and at-risk youth in the Tidewater Region of Virginia. Our residential programs are professional,challenging and fast-paced. You will leave every day knowing you made a difference in this world.

Administrative Assistant II Position Overview
We are seeking a highly organized and dependable Administrative Assistant II to support the operational needs of our Intensive Supervision Programs. This role is critical to ensure that all administrative functions run smoothly and in compliance with state, local, and agency regulations. The ideal candidate must have excellent interpersonal skills, be detail-oriented, discreet, and able to manage sensitive information in a fast-paced environment.

Key Responsibilities

• Oversee the day-to-day administrative operations of the office
• Maintain accurate client records and confidential documentation following legal standards

• Support counselors and supervisors with clerical tasks, data entry, and coordination

• Process and track referrals, program enrollments, court reports, and compliance documents

• Manage communications between the office and external agencies, including courts, law enforcement, and service providers

• Maintain office supplies, equipment, and facility needs

• Assist with reporting and audit documentation

• Ensure adherence to confidentiality protocols, HIPAA standards (if applicable), and agency policies

Qualifications

• Minimum 3 years of administrative or office management experience, preferably in a criminal justice, behavioral health, and human services setting

• Excellent writing, organizational, communication, and time-management skills

• Ability to manage confidential information with discretion and professionalism

• Proficiency in Microsoft Office Suite and case management systems

• Strong attention to detail and accuracy in documentation and data entry

• Experience working in a regulated or compliance-focused environment

Preferred Qualifications

• Able to provide administrative and secretarial support to the program's Director

• Knowledge of state and local guidelines or community corrections policies

• Required to be an experienced collaborator and trained cross-functional communicator

• Associate's degree preferred or Office Management Administration, Business Administration, Public Administration, or related field

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